Successful change management begins with a strong and shared vision

It is achieved when people understand, embrace and activate the change.
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Deliver stronger performance during change

We are in a time of extraordinary, consistent change. The pressure to adapt, both professionally and personally, is constant. In fact, according to Mercer's Global Talent Trends, 97% of organizations are planning significant transformation this year.

Creating a clear and shared vision makes all the difference for organizational change.

Companies with effective change management strategies and plans outperform their competition across many important financial indicators — delivering stronger performance during times of disruption or transformation.

Create sustainable change

At Mercer, we deploy five levers — throughout the change management process — to create sustainable change. We:

1. Align leadership and define reason for change 

2. Engage stakeholders and co-create to build a desirable future

3. Communicate to set expectations, mitigate risk and promote the change narrative

4. Enable to create deeper understanding and acceptance 

5. Activate and monitor the experience across the business to ensure accountability and sustainability 

The advantages of our change management consulting approach

Effective change does not happen by accident. It depends on the implementation of thoughtful change strategies, and on people — from leaders to front-line employees — understanding, embracing and activating the change.

  • Create understanding

    Help people in your organization understand the nature and necessity of change by involving them in the process from the beginning of the journey.

  • Inspire commitment and excitement

    Create commitment and excitement so that people want to be part of the envisioned future state. Focus simultaneously on the logical and emotional aspects of change, both of which affect people’s decisions and behaviour.

  • Make change happen

    Achieve success by making the change feel tangible and real for all of your employees. Provide clear communication to reinforce your message, and monitor the experience to ensure accountability and sustainability.

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